My question is to the Prime Minister. James from Healesville contacted me when he received a letter from his power company advising of his energy cost increases for the next year. James's peak electricity cost is up 44.4 per cent and his off-peak electricity cost is up 41.44 per cent. James doesn't want a one-off hand out—he wants the prices to come down. Why is my constituent suffering because of this Prime Minister's incompetence?