Katy Gallagher (ACT, Australian Labor Party, Minister for the Public Service) | Hansard source

I would remind Senator Canavan I'm not aware of the case that he references. I'm not rejecting it at all. I understand the hurt that that would cause to that couple. I do accept that. But I also accept that aged-care facilities close for a range of reasons, as we have been seeing year in and year out. That is not peculiar to the requirement for 24/7 nurses. We will continue with a very sensible approach to the implementation of this measure. As we know, the vast majority of facilities have put in place 2/47 nursing care, and it has improved the quality of care for the residents in those facilities. Where it is not possible, the department will work with those providers to ensure continuity of care for the residents.