Katy Gallagher (ACT, Australian Labor Party, Minister for the Public Service) Share this | Hansard source

That's why the government has sought to put in place arrangements to provide security to those families, acknowledging that we won't necessarily be able to deal with all of the trauma and difficulty and cost associated with the money that has gone into those arrangements. I know that the Assistant Treasurer and Minister for Financial Services is looking at other issues that led to the spruiking of these arrangements and how it has been marketed.

I would say again that I think immediately on coming to government, upon getting the full briefing and understanding of what was happening and the fact that there hadn't been arrangements put in place to deal with it, the priority was to deal particularly with those who had loved ones or family members who had passed and to make sure we put in place a suitable arrangement to deal with that. I would say that the average number of days between an application being lodged and a payment being made is 28 days now. (Time expired)