Richard Colbeck (Tasmania, Liberal Party, Minister for Aged Care and Senior Australians) Share this | Hansard source

My condolences to any family member who has lost a loved one. I have to say, I am sorry that people get such letters after their family members have passed away. They have my sincere condolences and apologies. That is not the way we would like to run the system, but, unfortunately, sometimes notifications into My Aged Care take some time, and those letters are sent out. I am happy to come back to the chamber with the number Senator Polley has asked for with respect to those letters, but I can't guarantee that those letters won't go out in the future. (Time expired)