The National Aged Care Mandatory Quality Indicator Program, the QI program, became compulsory from 1 July 2019. The program is being developed as part of the government's response to the Carnell Paterson review. The QI program requires that all Commonwealth subsidised residential aged-care services report on quality indicators across three critical clinical areas: pressure injuries, use of physical restraint and unplanned weight loss. Further expansion of the QI program to include crucial falls and fractures and medication management measures from 1 July 2021 is on track. In addition, from 1 July 2020, more transparent information for consumers was also introduced through publicly reported provider performance and compliance ratings against the new quality standards.

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