Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

As the Minister for Families and Social Services, I take my responsibility to deliver government policy to assist all Australians, but particularly Australians that come under my jurisdiction as the minister for those particular areas. Australia has a system that supports people in a comprehensive and very targeted way, a social welfare system that looks after all Australians who require some help. As the primary service delivery arm, obviously Services Australia is absolutely committed to providing a level of supportive customer service that is appropriate when dealing with people who require the taxpayers' help when they find themselves in tough times. I think it's absolutely reasonable to expect that the Australian community expects a level of responsible stewardship of their taxpayers' money when we help people out.