Richard Colbeck (Tasmania, Liberal Party, Minister for Aged Care and Senior Australians) Share this | Hansard source

The process for the quality and safety commissioner is designed to deal with complaints relating specifically to the provision of care, not to the assessment process. They are separate elements. The commission is intended to operate as a single point of contact for the regulation of quality of care in aged-care services. It's not intended to regulate the process by which consumers access Commonwealth subsidised or funded aged-care services. There are existing arrangements in place for those. So they're separate.