Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

If someone walked in and they fronted up at the counter at Centrecare in Kalgoorlie and said, 'I would like to apply for an exemption,' there will be people in that office who have the specific skills and responsibilities to assist somebody who wanted that particular assistance. The other people that sit within that agency that may be more specific to the provision of information that they may need to fill out that form would obviously be accessed, but there are particular people who are the first interface that would assist them with their application process.