Mitch Fifield (Victoria, Liberal Party, Minister for Communications) Share this | Hansard source

Last year the government took action on a range of fronts to improve the consumer experience. I'll just list a few of the measures that are now in effect. Firstly, the ACCC has kicked off its Monitoring Broadband Australia program to independently test and publicly report on speeds being experienced by broadband consumers. Additionally, the ACCC advice to retailers on how they should advertise NBN broadband speeds has had a dramatic and immediate impact. All retailers are now including typical peak-hour speeds in their advertising and marketing materials. NBN is also now publishing a key performance report on its website. This information includes installations completed right the first time, appointments met, network congestion measures and monthly rollout progress. We are having an enhanced consumer experience and enhanced transparency, which can only be good for consumers.