Mitch Fifield (Victoria, Liberal Party, Manager of Government Business in the Senate) Share this | Hansard source

As I was just starting to outline, where consumers believe that their retailer has not provisioned their service as it should, that is a significant matter, and that's an area where we expect the ACCC to investigate. I have written to the ACCC asking them to investigate such cases. The ACCC has issued six principles to retailers to guide their advertising. The ACCC will shortly be providing further guidance to retailers. But, as I say, this is an area where we want transparency. That's why I asked the Australian Communications and Media Authority to engage in an exercise of compulsory information receipt from retailers and others in the supply chain for the NBN network.