Senate debates

Tuesday, 23 February 2016

Questions without Notice

Vehicle Service and Repair Information

2:36 pm

Photo of Ricky MuirRicky Muir (Victoria, Australian Motoring Enthusiast Party) Share this | Hansard source

My question is to the minister representing the Assistant Treasurer, Senator Cormann. In 2013, Jaguar Land Rover announced that all new vehicles sold by the company would no longer come with a hard copy service logbook, instead relying on an online tool that must be updated by the dealer. Where consumers have exercised their right to choose an independent repairer, it is now impossible to record this service in the online logbook. This has left me wondering: who owns the logbook—the dealer or the car owner? Is the government aware that physical vehicle service logbooks are being removed from the vehicles?

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