Senate debates

Wednesday, 4 December 2013

Questions without Notice

Human Services: Online Service Delivery

3:06 pm

Photo of Marise PayneMarise Payne (NSW, Liberal Party, Minister for Human Services) Share this | Hansard source

I thank Senator Boyce for her second supplementary question, because the myGov service is providing a range of very valuable opportunities for Australians to engage online using a single, secure online account with one username and one password. It enables people to receive their mail from not just Centrelink but Medicare, child-support, veterans' affairs, health and the National Disability Insurance Scheme, electronically and efficiently. We are continuing to work with other departments and organisations to enable us to pursue further opportunities to expand the myGov service.

What the service means for Australians who are time poor—so many families are these days—is that they can update their contact information; they can submit documents through a smartphone, an iPad or a similar device; they can lodge Medicare claims; and they can read their mail—all with a digital device—whenever and wherever it is most convenient for them. I am sure that right across the chamber we have senators with the appropriate device on their— (Time expired)

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