Stephen Conroy (Victoria, Australian Labor Party, Minister for Broadband, Communications and the Digital Economy) Share this | Hansard source

I understand the frustration. A whole week went by—at least a week—during which it was very hard to get the facts about this set of circumstances. That is why last week I sought a meeting at the first available opportunity with Australia Post.

I think it is fair to say that there was a great deal of confusion because of some information—which was inaccurate—being passed to some individuals and then being circulated publicly. So I do understand and share the frustration of the business you are referring to. As I said, we are in ongoing discussions with Australia Post about ensuring that all of that service can be guaranteed. There are practical issues relating to airline delivery schedules involved and it is not something you can fix overnight. There have been changes in schedules which have had knock-on effects. We are working with Australia Post to ensure that the outbound service can also be guaranteed. (Time expired)

Mr President, I ask that further questions be placed on notice.