Senate debates

Tuesday, 11 October 2011

Questions on Notice

Tertiary Education, Skills, Jobs and Workplace Relations (Question No. 1031)

Photo of Eric AbetzEric Abetz (Tasmania, Liberal Party, Shadow Minister for Employment and Workplace Relations) Share this | Hansard source

asked the Minister forTertiary Education, Skills, Jobs and Workplace Relations, upon notice, on 29 August 2011:

Has the department engaged the services of a call centre from Excelion P/L; if so:

  (a)   for what reason was it deemed that the department required a call centre;

  (b)   where are the centre operators based;

  (c)   what services does the centre provide to the department and were these services previously performed 'in-house' by the department; and

  (d)   what is the cost and length of the contract.

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