Barnaby Joyce (Queensland, National Party, Shadow Minister for Finance and Debt Reduction) Share this | Hansard source

Ninety-eight per cent of claims are paid in insurance; only 0.065 of one per cent end up going to the ombudsman. That seems to indicate that the system is working appropriately. If there was greater recognition that there were more problems in the insurance industry then we would be more inclined to support this amendment, but at this stage the coalition will not be supporting it.