Jan McLucas (Queensland, Australian Labor Party, Shadow Minister for Aged Care, Disabilities and Carers) Share this | Hansard source

Mr President, I ask a supplementary question. How can the minister expect the community to have confidence in a government system when it does not impose any penalty on a facility after finding that it failed 30 of the 44 care standards, including that residents were not getting the clinical care they needed, medication was not managed safely, the pain of residents was not managed effectively, families were intimidated when they complained and there was a shortage of staff? Just how bad does a nursing home have to be before it gets sanctioned?