House debates Bills

Online Safety Amendment (Digital Duty of Care) Bill 2026; Second Reading

Tuesday, 27 October 2026 House of Representatives

Ali France

Ali France Dickson, Australian Labor Party

4:29 pm

Continuing on from earlier, these laws are about protecting people from harm. They're about setting basic standards and giving social media users more choice over what they see. It will require big tech to provide a safe online environment, in particular for our kids. Our country needs this; our kids need this.

This month, the AFP has told us about and spoken of online child exploitation and victimisation, like on nudify apps. They've also spoken about online abuse and accounts; the manosphere; images and videos that glorify violence, porn and misogyny; and content that encourages eating disorders. Suicide is having a devastating impact, and all of this content is having a devastating impact on our kids. It has real-world consequences.

I spoke earlier about the number of comments that I receive on my social media accounts. If you had a side look at my socials for a minute, you'd see that, over the last 18 months, I've had tens of thousands of comments threatening my personal safety, calling me 'peg leg', calling me 'NDIS scum' and telling me that they hope my other son dies. Last week, one person wrote:

know where your family lives, run or burn

which was reported to the AFP. In the week before, Adrian said:

you are a delusional—

bleep—

retard that needs a hot poker shove up your—

bleep. John said:

jump off a building already—

bleep bleep. Jamie said:

I prefer assassinations.

Leroy said:

Someone shoot this dopey—

bleep. And, on the day after Helen's attack, Josh said:

are you gonna get the AFP to knock on my door for 'intimidating you'

We know that words and other content online and in the media fuel violence, threats and abuse in real life, not just for MPs but for teachers, health workers and retail workers. The Minister for Social Services, Tanya Plibersek, said yesterday that the explosion in social media tracks the explosion of sexual violence and strangulation. It's frightening. Kids, vulnerable people and people with mental health issues read those comments. They see and they feel the hate. They follow and are fed destructive content. There are millions of social media accounts that promote and normalise violence, misogyny, extremism and dangerous behaviours—porn.

We must demand better from big tech and the online environment. That is at the core of this legislation. If you run an online service in this country, you have a duty to keep the people using it safe. If you build it and put it online, you are responsible for the risks to users. And it's not just about social media; the games, the apps and the AI chatbots are all covered by this bill, as are nudify apps, which we heard today over 200,000 people have downloaded in Australia. That's scary.

We know what algorithms feed our young people: content that promotes eating disorders; content that glorifies dangerous behaviour, violence and suicide; and content promoting misogyny and the abuse of women. This content is seeping out of the screen and into our schools, our homes and our relationships. These are accounts that are, overwhelmingly, set up to menace and harass. Teachers are telling us about it. Young female teachers are now copping abuse in the classroom. They are telling us about attitudes that walk through the school gate straight off a phone or an iPad. It is content that radicalises, pushing young people towards extremism and violence.

This bill creates a single, overarching obligation—a digital duty of care. It requires the providers of online services to take reasonable, practicable steps to keep the people who use them safe. A duty of care is not a new idea; it is one of the oldest ideas in our legal system. We already ask an employer to take reasonable steps to keep their workers safe. We ask the builder to make safe homes and the manufacturer to make safe products. All this bill does is apply the same well-settled principle to online services that are now as much a part of our daily life as any workplace or public square The standard is not perfection. The standard is what is reasonably practicable—reasonable steps matched to the risk. That is a deliberate choice, because for too long the approach to online safety in this country has been to just politely ask the platforms, 'Do better,' with a set of basic online safety expectations and industry codes. They were a start. But, as we all know, that approach has been a big fat fail.

This bill replaces that with one clear, enforceable duty, set by this parliament, that every provider must meet. For young people, this bill goes further still. Providers must take particular care to protect Australians under 18 from the harmful material they promote. Where a platform breaches that duty of care it will face penalties of up to $109 million, enforced by the independent eSafety Commissioner. The bill also gives the eSafety Commissioner strong tools to act on the harms that are hurting Australians right now. It sets minimum standards for how complaints and disputes are handled so that, when an Australian reports something, they get a proper process and a real response, not a bot and a dead end.

This builds on the work the Albanese Labor government has already done to make Australians safer online with the social media minimum age and our crackdown on nudify apps and undetectable tracking tools that are used to stalk and control women. Then there is the part of the bill that hands Aussies back some direct control. We call it My Feed, My Way. Under the bill, social media services will have to notify their users—new users and existing users alike—and offer them a real choice over what drives their main feed, an opportunity to shut out the garbage, to switch it off. You can absolutely keep the algorithm and swallow that garbage if you want to, but if you don't want to you can choose not to: your feed, your choice. This bill gives you the power to make it social again, to make it about your friends, your family, your favourite charities and the businesses you want to follow.

Now, you would think that a law to protect Aussies from this would be a no-brainer, but we know that those opposite and One Nation will tell you this bill is censorship. They'll call it Big Brother. They will say that the government is coming for your freedom—which is just rubbish. Adults can still access what they want. The real freedom is in the ability to switch off the algorithm. We would not accept the harms caused online in other environments and other contexts. We demand that a car is safe before it is sold. We demand that a medication is tried and tested before it is put to the market. We demand that a toy is safe before a child can play with it. We should demand nothing less of the platforms Australians use every single day.

At the centre of this bill is one simple principle: that the best interests of Aussies should come first. On this side of the House we are choosing the wellbeing of the people who use these platforms over the profits of the companies that run them. Anyone who votes against this bill is choosing something else. They are choosing profit. They are choosing outrage. They are choosing harm. I know which side I'm on, and I commend this bill to the House.

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