I refer to the minister's previous answer, where she refused to address whether welfare checks have been conducted. It is an open secret in the press gallery that Labor MPs are complaining to journalists that the minister continually fails to show any compassion for victims. Today, secret emails have revealed the minister's office was aware of this crisis 24 hours before the time at which the minister told the House she found out. Yesterday, the minister refused to apologise for this failure. Will the minister finally now apologise to victims and their families?

Government members interjecting—