Anika Wells (Lilley, Australian Labor Party, Minister for Sport) Share this | Hansard source

As is a matter of public record, I became aware of the major Optus outage on 19 September at approximately 4.30 pm. My office was contacted by Optus. Through my office, I received briefings and information following the Optus press conference. Overnight, I made arrangements to delay my trip to gather information and inform premiers and the Australian public, which I did at a press conference on Saturday. And we can agree that this is a tragic circumstance. People have lost loved ones, and that hardens my resolve. My department and my office will pursue this with absolute rigour. You have every right to raise these questions, but I am not led by the opposition. I am led by Australians, by telco customers and by ensuring that this system is as safe as it possibly can be and ensuring that all telcos, including Optus, treat this as too important to fail.

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