House debates

Wednesday, 8 October 2025

Questions without Notice

Telecommunications

2:00 pm

Photo of Anika WellsAnika Wells (Lilley, Australian Labor Party, Minister for Sport) Share this | Hansard source

I thank the Leader of the Opposition for her question. All of this information is already in the public domain. I spoke to that at a press conference on 22 September. I spoke about that incorrect information that Optus provided to my office and to the ACMA regulator on Thursday 18 September. That transcript is available on my website if you would like to peruse. That advice that Optus gave to both my office and ACMA on Thursday afternoon was clearly incorrect, it was inaccurate and it was misleading. That is why we have put in place changes that will be further strengthened on 1 November when the new ACMA determination takes effect. It will mean that telcos must immediately share information relating to outages with relevant emergency service organisations—police, fire, ambulance—and the regulator and people who are relevant. So I've asked and telcos have agreed to start that early.

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