Bill Shorten (Maribyrnong, Australian Labor Party, Shadow Minister for the National Disability Insurance Scheme) Share this | Hansard source

A point of order on relevance: my question was very specific. Perhaps the minister may never need to visit a Centrelink office, but what about the waiting times for people who have visited? The minister is answering about digital, but what about the people who actually have to visit Centrelink? Why has the waiting time increased?

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