My question is to the Prime Minister. The Prime Minister has failed to listen to aged-care residents, providers and even the royal commission he established. Isn't counsel assisting the royal commission right to say, in direct response to the Commonwealth's evidence, 'It's difficult to learn a lesson if you don't think there's one to learn'? Why is the Prime Minister focused on a list of announcements instead of taking action to protect aged-care residents? Is it the case that, if actions speak louder than words, the Prime Minister truly is the quietest Australian?