House debates

Wednesday, 8 February 2017

Questions without Notice

Centrelink

2:37 pm

Photo of Alan TudgeAlan Tudge (Aston, Liberal Party, Minister for Human Services) Share this | Hansard source

As I said, the Centrelink official did make an error in how that official entered the income information into Mrs Foley's file and consequently an incorrect assessment was made. It had nothing to do with the computer system. That has been the key critique of the Labor Party over the last month—that the computer system has been in error. This was a human error. Mrs Foley, as was her right, as is everybody's right, sought a review of her assessment and that review corrected the record and consequently her pension was reinstated on 9 November. But, just in the time remaining, can I make a suggestion to the member for Barton: if you are genuinely concerned about your constituents, instead of putting up cases to the parliament or to the media which have nothing to do with the online compliance system, raise them with me and we can properly investigate them. If an error occurs, that can be fixed.

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