Tim Wilson (Goldstein, Liberal Party) Share this | Hansard source

Today I would like to bring to the attention of the Chamber a concern that has been raised with me by a constituent, Mr John Lyons, who owns an important online retail business called GolfZone. He has raised a number of times with me, as well as with my predecessor, some of the problems that small businesses and online retailers have in situations where people use fraudulent cards. For example, they might steal credit cards, go online and purchase high-value goods. Then, once they have stolen those high-value goods, which were purchased using fraudulent credit cards, the money is deducted from the business's account. The customer ultimately then gets reimbursed and the goods are shipped. However, the banks don't reimburse the individual, and they've both lost the goods, so it's a significant impost on his business. John assures me there are many other businesses in similar circumstances, who are directly experiencing the problems of fraudulent online purchasing and the impact it has on their businesses. I think, as every member in this Chamber would agree, people are putting their energies—

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