Senate debates
Tuesday, 24 March 2026
Regulations and Determinations
Competition and Consumer (Industry Codes — Cash Acceptance) Regulations 2025; Disallowance
7:40 pm
Malcolm Roberts (Queensland, Pauline Hanson's One Nation Party) Share this | Hansard source
I will prove my point as I continue. The Competition and Consumer (Industry Codes—Cash Acceptance) Regulations 2025 are promoted as mandating cash, yet, in a display of rank dishonesty, these regulations allow almost every business in the country to not accept cash. That's why I say it's deceit.
Firstly, small businesses with a turnover of under $10 million are exempt, which is 97 per cent of businesses in Australia. Then every other business is excluded from the regulations except fuel stations and supermarkets. Then this mandate is shrunk even further through limiting the cash that fuel stations and supermarkets can take to only $500 at a time. It's reduced further again with a provision that only requires that cash be accepted between 7 am and 9 pm. I'll say it again: cash can only be accepted between 7 am and 9 pm. So there's no cash anywhere between 9 pm and 7 am—none anywhere.
But wait, there's more. Further exemptions can be given to a business where accepting cash is not feasible. In Senate estimates, the ACCC gave the example of a country town with no bank to give or receive cash. In that town, the cash mandate would not apply to their supermarket or petrol station—if they have one. These regulations, which are promoted as protecting cash, have the effect of limiting cash acceptance to perhaps one per cent of businesses, and only during certain times of the day. Outside of those hours: no cash. What a scandal!
There is an agenda here, which I will now go into. We've seen many inquiries into bank closures in rural and regional Australia. The big four banks have thumbed their noses at these inquiries and continued to close branches even as the Senate inquired into bank closures. That is a fact. I was on that inquiry. A cash mandate would ruin their plans to shut down all of their presence in the bush, dumping the provision of limited banking services on Australia Post via Bank@Post. This provides a real problem for licensed post offices in the bush because they are not set up to handle large amounts of cash. They simply can't get it into town or out of town. The money they make from the transaction, coming from the banks, is insufficient to cover their costs in many cases. The banks will save a fortune through the closure of their branches, dumping the cost on Australia Post and ultimately on the taxpayers. Always with Labor, the taxpayers pick up the bill—we, the people, pay.
Labor voters will have to ask themselves why the Labor Party is so quick to provide the big four banks with additional profit, as if $30 billion a year between them already isn't enough. Could it be the millions the Australian Labor Party put in their pockets in gifts, known as donations, every election cycle from the banks? I read the list out earlier today. It's right there as public record. Even the Guardian reported on it. I can remember for the 2022 election that ANZ had the smallest donation, at almost $100,000, Westpac and the Commonwealth Bank gave nearly $200,000 and NAB gave $138,000. In the last election, the banks gave $1.3 million to Labor and the Liberals and Nationals. One Nation has taken nothing—zero—from the banks. Our policy is to put everyday Australians first, not big business or big banks, as the Labor Party does.
The Liberal Party tried this on a few years back and were defeated when One Nation combined with the Greens and the Labor Party branches—your own branches—to vote down a bill that was nowhere near as bad as these regulations are. This occurred because the Labor Party's ethnic branches, in particular, got wind of their support and forced the Labor Party to oppose the bill. The decision to sneak—yes, sneak—an effective cash ban through in regulation was an attempt to hide what the government is doing from their ethnic branches. You want to hide it from your own people. Bad luck—One Nation saw you, and you've been caught.
This morning I met with representatives from National Seniors Australia, whose members are distraught at the prospect of losing their ability to pay in cash. They were in my office here in Canberra. Many of their members do not operate electronic banking, cannot pay for computers and internet or live in areas where the service is so poor that cash is still the most common method of payment. That is a fact. The government's failure to make the NBN work in rural and regional areas and their decision to shut down the 3G network is an argument for another day. I could pile into that here, but I won't tonight.
The Canberra bubble, who reside here in their ivory towers and author regulations like this, have no idea how an economy works in the bush, nor in the cities. They refuse to accept that many Australians are not engaged in digital transactions. Many protect their constitutional right to use cash. The Canberra bubble's fingerprints are all over this inscrutable, dishonest document.
National Seniors Australia pointed out a glaring hole in these regulations: pharmacies. If you are an Australian who does not have an active credit or debit card and you need medication, as many seniors do, what will the outcome be? Do you come back when you can pay with a card? People could die because of these regulations. I accept that chemists may choose to keep accepting cash for now, but what happens when the local ATMs go—as is happening all over Australia, in the bush, in the suburbs and in the metropolitan areas—and people can no longer get their hands on cash to pay for pharmaceuticals? What happens when a rural business closes their local branch, then the one in the next town and then the one in the next and petrol is $3 a litre—thanks, Labor, for that, by the way. If a supermarket is not in this town, you have to drive hundreds of kilometres to the next town to get food and come back. It's a matter of life and death.
This regulation allows businesses that are suffering profit-decline to look at the cost of maintaining cash and say, 'Look, I want to support cash, but I can't afford to.' Instead of having to front their customers and explain why they no longer accept cash, they can simply blame the government and the policies of the banking industry.
And the banks—what's in it for them? Control—control over cash and control over fees, because, whenever you use an electronic method, there's a fee involved.
This is the outcome these regulations are framed to create. This is a war on cash. It's a war on Australian lifestyles and freedoms.
Banks want everyone to pay with a card, and to pay the banks for the privilege with a transaction fee. And Labor is helping the banks to greatly increase income from fees. They're helping the banks, who already make $30 billion in profit, to increase their profits. Once consumers have no choice except to pay that fee, the fees will go up—and up, and up, and up, because you won't have a choice.
These regulations will provide one of the world's worst environments for cash payments, if not the worst. I'd remind people that Liberal and Labor supported the bank bail-ins in 2017 and 2018. These banks can never lose, because you've enabled that to happen. You privatise the profits for the banks and you socialise the losses. This banking industry has got so little risk.
It is being done without the debate this sort of a move should have. At least the Liberals had the guts to put their cash ban in a bill, put it on the Notice Paper in plain sight and have a fair debate—even though you supported them in the lower house. The Albanese government, instead of being open, has tried to sneak it through, lie about it and be deceitful. Yet you still have the hide to talk about transparency. What a joke, and what a cruel joke.
Sweden, Finland, Norway, Denmark and the Netherlands have realised their cash bans were a mistake, and they have wound them back. These countries have introduced regulations to actually encourage the use of cash and the provision of cash through their banking system.
Labor's regulations are already behind international best practice. They are a mistake. They are a deceit. They will cause untold suffering. And I ask the Senate to disallow them.
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