Malcolm Roberts (Queensland, Pauline Hanson's One Nation Party) Share this | Hansard source

One Nation agrees with the motivation behind the Competition and Consumer Amendment (Make Price Gouging Illegal) Bill 2024. Coles and Woolies have far too much market power and they're exercising that power in a way that benefits their shareholders, not their customers. With BlackRock Inc. holding influential positions in the share registers of these once fine companies, rapacious greed was always going to be the outcome. The accent here, though, is on the fundamental mistake Coles and Woolies are making, which is to exercise market power for the benefit of their shareholders, not their customers. Customers have been given notice. Coles and Woolies, once trusted and respected names, are now the two most disliked brand names in the Australian corporate scene. What a fall from grace!

This abuse of market power has caused customers to migrate to new options, so the market's coming to the rescue. In a stunning rebuke to Coles and Woolworths, Amazon has now paired with Harris Farm to add fresh food to Amazon. Amazon now offers same-day and next-day delivery of Harris Farm products—including meat, dairy, eggs and fresh produce—to over 80 suburbs in Sydney's inner city, inner west and surrounds. This will use specialised insulated chilled packaging via Amazon Flex for freshness. Harris Farm already had its own online store and partnered with Uber Direct for quick store based same-day delivery prior to this happening. That's the beauty of free enterprise competition. If one retailer turns a cynical and greedy operation, this creates an opportunity for someone else. And Coles and Woolies will be done.

If you haven't been into your local Harris Farm, IGA or Supabarn lately, I suggest you do that because Coles and Woolies have put their prices up much more than the inflation rate would justify, and the independent retailers have not. The price difference now is almost negligible, and you still get served by human beings. Fancy that—a human being serving! A retailer who values the customers wants to treat them as human—what a refreshing change! The 25c paper bags don't fall apart, but the Coles and Woolies' paper-thin rubbish bags faint with fright when confronted with an escalator or steps on the way back to your car. We've all had this happen.

The existing regulations need to be policed before we add new ones, especially ones as poorly worded as this bill. Seriously, this bill could mean anything. The ACCC conducted an inquiry into deceptive price advertising by Coles and Woolies and found they're using specials to put the price of a product up, then down and then up again in a way that leaves the public confused as to the real price. And the public is learning from this. They know that Coles and Woolies are not focused on customers; they're focused on their BlackRock Inc. investors. They exploit the confusion to put the prices up further. They were fined a pittance and they're still doing it. Surely we have laws already to bring these companies to heel. This Labor government needs to grow a bloody spine and just enforce the laws. You're not enforcing the laws, and then you're quite often wanting more. How much have Coles and Woolies donated to the ALP in recent years?

While we are on the subject of price gouging, will this bill cover price gouging by the government? Seventy dollars for a packet of cigarettes is price gouging. Fuel excise, the fees on passports, energy bills, insurance, strata fees—these are price gouging.

One Nation supports the principle but completely opposes the implementation. This bill won't do anything except create a lawyers' picnic that Coles and Woolies will win. It will be a lawyers' picnic, and the customers will lose.