Richard Colbeck (Tasmania, Liberal Party, Minister for Senior Australians and Aged Care Services) Share this | Hansard source

The government, through the regulator, issued a number of notices to the provider and continued to work with the provider with a number of follow-up visits to ensure the provider did bring its response up to an appropriate level of standard. It took regulatory action in September. It put in a noncompliance notice in October, and on 29 November it put in a notice to remedy.

So the quality and safety commission actually undertook its role, which is to continue to provide oversight to a provider to bring the service back to compliance. And it continues to do that. That is the role the quality and safety commission has. It has that independent legislated responsibility that the Labor Party voted for to provide that level of oversight to a provider and take appropriate compliance action to bring a service back into compliance. Of course the government has provided significant additional resources to the quality and safety commission to ensure they have the capacity to do that. That's what we will continue to do. We will to continue to work to improve the structure of the system and the resources of the system—particularly the quality and safety commission, so that they can provide the relevant and appropriate oversight to the sector to ensure that all providers are in compliance.

I will say this to any provider out there: be prepared for the fact that, even though there is a pandemic on, the quality and safety commission will continue to be focused on its work, as it appropriately should be.