Senate debates

Wednesday, 15 August 2018

Questions without Notice

Centrelink

2:20 pm

Photo of Concetta Fierravanti-WellsConcetta Fierravanti-Wells (NSW, Liberal Party, Minister for International Development and the Pacific) Share this | Hansard source

I thank Senator Siewert for her question. Social security law in this country dictates that where a person is overpaid welfare payments the Australian government must recover this amount. This has been the same approach taken by successive governments and by members opposite when they were in government. Recovering taxpayer funds from those who receive more than they are entitled to is essential to ensuring that we maintain integrity, viability and generosity in our social safety net. It is not unreasonable to expect that all people pay back their debts to the Australian taxpayer, and that people are not excluded just because they have just been released from prison or have a drug or alcohol problem. We are currently reviewing the outcomes of the initial cases. This trial is on hold while a review is conducted to determine whether the additional safeguards and supports implemented have been effective.

Can I just take the opportunity to correct some commonly held misconceptions about these measures. Firstly, there is not online compliance. There has been very careful consideration about how to best work with people identified as vulnerable, or who live in a remote location, to help them confirm or update their income details, and we understand the need to deal sensitively with these people. These people do not have to go online to update their details. Debts are generally not raised unless a person has been contacted and has discussed their individual circumstances with the Department of Human Services. In cases where debt does result, DHS staff and social workers will work closely with the person to organise repayment options that suit the person's individual circumstances. (Time expired)

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