House debates

Tuesday, 10 August 2021

Questions without Notice

Pensions and Benefits

2:16 pm

Photo of Mr Tony BurkeMr Tony Burke (Watson, Australian Labor Party, Shadow Minister for the Arts) Share this | | Hansard source

My question is to the Prime Minister. Why did the Morrison government advise Anne from Punchbowl, who is in lockdown, that she would lose her pension if she didn't provide specific proof-of-age documents, which she does not have—especially given Anne is 102, is bed-bound, has been a pensioner for 40 years, and, were it not for the intervention of my office, would have had to travel in an ambulance to Service NSW to keep her pension?

2:17 pm

Photo of Stuart RobertStuart Robert (Fadden, Liberal Party, Minister for Employment, Workforce, Skills, Small and Family Business) Share this | | Hansard source

Thanks for the opportunity to respond to the question. Clearly I'm not across the constituent's details, and nor would she understand why she would be required—

Hon. Members:

Honourable members interjecting

Photo of Tony SmithTony Smith (Speaker) Share this | | Hansard source

The minister will just pause for a second. The question has been asked. I'm trying to listen to the answer. Members giving a commentary will be ejected.

Photo of Stuart RobertStuart Robert (Fadden, Liberal Party, Minister for Employment, Workforce, Skills, Small and Family Business) Share this | | Hansard source

I'm not across the constituent's details, but absolutely send it to my office or Minister Reynolds's office and we'll have a look at it for you. I'm not too sure why she would have been sent to Service NSW. If there should be updating of pension documentation, it would be done online or with Services Australia. But send the details through and we're more than happy to have a look at it. Everyone's circumstances are completely different and unique, and without looking at the facts of the case it's difficult to give a concise answer. Send the details through, and I'm more than happy to come back to you or the House.