House debates

Wednesday, 14 February 2024

Bills

Telecommunications Legislation Amendment (Enhancing Consumer Safeguards and Other Measures) Bill 2023; Second Reading

11:38 am

Photo of Michelle RowlandMichelle Rowland (Greenway, Australian Labor Party, Minister for Communications) | Hansard source

I appreciate all the contributions that have been made today that have been very insightful and instructive, which I will continue to follow up with individual members. There are a number of initiatives on foot that a number of members did raise on specific issues. I won't go into the detail of all them, but I'm grateful to the member for New England for highlighting the issue of roaming. I'll just highlight that temporary disaster roaming was recently found by the ACCC to be technically feasible, and it's something that we are pursuing now within the department. I welcome the cooperation that has been shown by the mobile carriers to date. But I can assure the member that this is a very high priority within the portfolio, and I completely agree with him on the need for that to be realised.

The Telecommunications Legislation Amendment (Enhancing Consumer Safeguards and Other Measures) Bill 2023 will deliver improved safeguards for Australian consumers when they access broadband and voice services. It does this through a number of measures. First, the bill refines and improves the statutory infrastructure provider, or SIP, regime. Key measures that will benefit consumers include introducing the power for the minister to require SIPs to pay compensation where they do not meet a standard or rule; allowing the Telecommunications Industry Ombudsman to resolve complaints about SIP connections; and providing clearer rules for SIPs when they exit areas or when premises in their areas begin to be occupied.

Second, the bill provides powers for the Australian Communications and Media Authority to issue remedial notices to developers who do not install functional fibre ready facilities, such as pit and pipe, in developments. Third, the bill allows the ACMA to identify carriers and carriage service providers in public reports on their performance. This will improve transparency and accountability. Fourth, the bill allows universal service providers to be determined in relation to specific areas of Australia. This could, for example, be helpful if Norfolk Island is fully integrated into the Australian telecommunications regulatory framework. Finally, the bill makes some technical amendments to legislation, including to clarify the powers of the Australian Competition and Consumer Commission to issue infringement notices and to clarify the maximum penalties that should apply for breaches of carrier separation rules and the anti-avoidance measures relating to the Regional Broadband Scheme.

I thank all members for their participation in the debate on this legislation that will deliver better outcomes for people in Australia accessing essential telecommunications services.

Question agreed to.

Bill read a second time.

Ordered that this bill be reported to the House without amendment.

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